BlockFi Login: An In‑Depth Overview

BlockFi was once a major player in the world of cryptocurrency. Founded in 2017 by Zac Prince and Flori Marquez, it offered a suite of financial products for crypto holders, including interest-earning accounts, loans backed by crypto as collateral, and trading services. Wikipedia+2ledn.io+2 Over time, many users created BlockFi accounts, deposited cryptocurrencies, and used its platform to grow their holdings or borrow against them.

One of the key features of BlockFi was its login system, which allowed users to access their dashboards, manage assets, check balances, deposit, withdraw (at least until certain events), and engage with the platform. However, the login process and the meaning of “logging in” have significantly changed because of BlockFi’s financial troubles. To understand BlockFi login today, one must first understand its decline.

The Decline of BlockFi: Bankruptcy and Shutdown

In November 2022, BlockFi filed for Chapter 11 bankruptcy protection. Reuters+2Reuters+2 The company cited enormous risk exposure, especially tied to FTX and Alameda Research, as part of the reason for its liquidity crisis. Reuters The collapse of FTX, and its fallout, sent shockwaves through the crypto lending world, and BlockFi was not immune. The Economic Times

As a result, BlockFi paused certain operations, including customer withdrawals. The Block Over time, its restructuring process moved forward, handled by administrators and professionals appointed to navigate bankruptcy. restructuring.ra.kroll.com+2cases.ra.kroll.com+2 By October 2023, a restructuring plan was confirmed and the effective date for part of the process was set. restructuring.ra.kroll.com

Then, in May 2024, BlockFi announced that its web platform would shut down. ForkLog+1 According to the company, after May 31, 2024 (11:59 PM UTC), the web interface would no longer be available in its existing form. Reddit The shutdown meant that users would not be able to log in to the BlockFi platform in the way they did before.

To enable certain clients to access their assets, BlockFi partnered with Coinbase. ForkLog This was a distribution arrangement: eligible users would be able to withdraw their crypto via Coinbase, rather than through the traditional BlockFi dashboard. The Block

The Traditional BlockFi Login (Before Shutdown)

Before bankruptcy and platform shutdown, BlockFi’s login process was relatively standard, similar to many financial or crypto apps. Here’s how it worked:

1. Accessing Login Page
   Users would go to the BlockFi website (blockfi.com) or open the BlockFi mobile app (iOS or Android). On the homepage, there was a “Login” or “Sign In” button, which took users to the credential input page.

2. Entering Credentials
   Users needed to submit their registered email address and password. These were the same credentials set up during account registration.

3. Two-Factor Authentication (2FA)
   If enabled, after entering email and password, users were prompted to enter a 2FA code. This would typically come from an authenticator app (like Google Authenticator) or via SMS, depending on user settings. This extra layer of security made unauthorized access much harder.

4. Accessing the Dashboard
   Once credentials and 2FA were validated, the user gained access to their BlockFi dashboard. From there, they could see their account balances, transaction history, interest earned, open positions, loan details, deposit or withdrawal options, and other settings.

5. Logging Out / Session Security
   After work was done, users could log out. In shared or public computers, it was especially important to log out and clear session data. On mobile devices, users could rely on biometric login (fingerprint or face ID) for convenience, though this came with its own trade‑offs.

6. Account Recovery
   If a user forgot their password, they could use a “Forgot Password” link. This would send a reset email to their registered address, allowing them to choose a new password. Once reset, the user would log in again and set up 2FA (if needed) and verify other security settings.

Issues and Risks Reported Around BlockFi Login

Over the years, many users raised concerns or reported problems with BlockFi’s login experience. These issues grew more noticeable as the company faced stress, especially before and during the bankruptcy period.

• Some users said that the mobile app would repeatedly log them out, even when biometric login was enabled. Reddit

• Others reported that after entering correct credentials, the page would refresh or not let them log in. Reddit

• There were cases where users had to reinstall the app to resolve login problems. Reddit

• In some scenarios, users felt the security was weaker than expected:

  “I opened up the app after days … it let me in without any authentication … I could see my portfolio … no problem!” Reddit

• A number of users were frustrated with how often 2FA or authentication prompts came, having to re‑enter their codes or credentials frequently. Reddit+1

• Some raised phishing concerns: multiple posts warned about fake BlockFi login pages or scam calls claiming to be from BlockFi. Reddit

• In addition, users noted that official support was sometimes slow to respond when they had login issues, which added to their frustration. Reddit

What Has Changed After Shutdown: Current Reality of BlockFi Login

Given BlockFi’s bankruptcy and platform closure, the conventional login process no longer functions as it once did. Here are the key changes and the current status:

1. Web Platform Shutdown
   As stated, BlockFi’s web platform was officially shut down on May 31, 2024. Reddit+1 After the shutdown, clients could not use the old BlockFi website to log in and manage their accounts as before.

2. Migration to Coinbase for Withdrawals
   For eligible users, BlockFi arranged for crypto distributions through Coinbase. The Block+1 Users were instructed via email on how to set up or use a Coinbase account for this purpose. ForkLog

   • If someone missed the BlockFi deadlines (e.g., verification or withdrawal deadlines), there were specific instructions in their emails. ForkLog

   • Importantly, BlockFi cautioned users to avoid phishing attempts:

     “Be vigilant of fraud attempts by third-party actors targeting BlockFi clients … It is recommended that you access the Coinbase platform directly through their official channels.” Reddit

3. Kroll Restructuring Portal
   For claims related to bankruptcy (creditors, account holders), BlockFi has a restructuring portal managed by Kroll. restructuring.ra.kroll.com Through this portal, users can locate their scheduled claim, wallet account information, and other relevant restructuring‑related data. restructuring.ra.kroll.com

   • This is not the same as a standard BlockFi login for account activity; instead, it's part of the bankruptcy administration and claims process.

   • Users should use only the official Kroll site for this purpose, and beware of scam sites or fake login pages.

4. No Normal Dashboard Access
   Because BlockFi shut down its core web interface, the typical “dashboard access” (viewing holdings, making deposits, withdrawals, or trades) is no longer available in the same way for most users. The login function has effectively transitioned from a product‑use portal to a claim‑administration portal for many account holders.

5. Client Communications Changed
   BlockFi has stated that client communications will now occur via specific authorized channels only:

   • Official emails (from BlockFi)

   • Kroll’s claims agent email addresses for restructuring Reddit

   • Coinbase (for distribution) via its designated email channels.
     Users are strongly advised not to rely on other login links they may receive from unverified sources.

Risks and Security Concerns Around Logging In

Given the changed situation, the risks associated with “logging in” to BlockFi are different now than they used to be. Here are some of the key risk factors:

1. Phishing Scams

   • With BlockFi’s shutdown, many scam actors may try to exploit users by sending fake login pages or impersonating BlockFi in emails.

   • Since the old dashboard is no longer operational, links claiming to let you “log into BlockFi” may be malicious.

   • BlockFi itself has warned users that third-party bad actors might target its clients. Reddit

   • Best practice: always verify the sender’s email, type the correct URLs manually, and use trusted bookmarks or official portals.

2. Misuse of Credentials

   • Users who still have their old BlockFi login credentials should be cautious: if they try to reuse them on phishing sites, they risk giving away email and password.

   • Even though the traditional platform is closed, credentials remain valuable to scammers.

3. Fake 2FA Attempts or Spoofing

   • Two‑factor authentication (2FA) was once a robust protection; but if a user is tricked into a phishing site, entering their 2FA code there could compromise their account.

   • Attackers may imitate 2FA prompts to steal codes.

4. Misleading Emails About Access

   • Some users might receive emails claiming they can “log in to BlockFi to access distributions or verify their accounts” — but if such emails are from spoofed domains, they could be phishing.

   • BlockFi has clarified that all official communications now come only via authorized email addresses or through Kroll. Reddit

   • Users should double-check the legitimacy of any email before clicking links.

5. Password Reuse

   • If users used the same password across multiple platforms, a data breach could have broader implications.

   • Even though BlockFi’s platform is down, credentials might still be floating around (or reused elsewhere), so it's important to use a unique, strong password and, if possible, enable 2FA in other accounts.

6. Accessing the Kroll Portal

   • Users trying to access their bankruptcy claims must ensure they are on the real restructuring portal, managed by Kroll. restructuring.ra.kroll.com

   • Fake “claim‑login” sites are a known risk; only official and verified restructuring channels should be used.

What Users Should Do Now (Given the New Reality)

Given how things have changed, here’s a practical guide for former or existing BlockFi users (or those with claims) about what to do now and how to manage login‑related concerns.

1. Download Important Data Before It Disappears

   • Before BlockFi shut its web platform, it advised clients to download important documents: transaction history, tax forms, reports. Reddit

   • If you had access and didn’t download, check if any parts are still accessible via Kroll or other official repositories.

2. Use the Kroll Restructuring Portal

   • If you are a creditor or account holder with a claim, use the Kroll portal to check your claim status or wallet account. restructuring.ra.kroll.com

   • Make sure you are using the official Kroll URL for BlockFi restructuring, not a look-alike site.

3. Set Up or Use a Verified Coinbase Account

   • If you are eligible to withdraw crypto via Coinbase (as per BlockFi’s distribution plan), follow the instructions sent by BlockFi in their official communications. ForkLog

   • Do not use links from unverified sources; instead, go to Coinbase directly through its official website or app.

4. Be Vigilant Against Phishing

   • Treat any login‑related email with caution, especially if it’s asking you to log in to BlockFi or “reactivate your account.”

   • Confirm senders. Be wary of any address that is not clearly an official BlockFi or Kroll domain.

   • If in doubt, contact the claim administrator (Kroll) via their known official channels for confirmation.

5. Secure Your Credentials

   • Change your BlockFi login password if the account is still accessible, and avoid reusing that password elsewhere.

   • If you have used 2FA, make sure your authenticator app or backup codes are safely stored.

6. Track Official Updates

   • Keep track of announcements from BlockFi’s restructuring team. Use their blog, official posts, or Kroll’s portal for updates on distributions, deadlines, or further login‑related matters.

   • Avoid relying on unverified community sources for critical information about distributions or login.

7. Beware of Scams About “Reactivating Accounts”

   • With the platform down, scammers may try to exploit fear or confusion by sending reactivation links.

   • Reactivation (if needed) should only happen through official restructuring channels or via instructions that come from credible, verified BlockFi/Kroll communications.

Lessons from BlockFi Login Experience

Looking back on BlockFi’s login journey (from a fully functioning crypto‑financial platform to a primarily restructuring claim portal), there are several broader lessons for users:

• Platform Risk: Even well-known crypto-financial platforms can face existential risk. Users should always be aware that a “login portal” does not guarantee long-term operational continuity.

• Data Portability: It is wise to export and store important financial data locally (transaction history, statements) periodically, especially for platforms that offer such exports.

• Security Hygiene: Strong, unique passwords and 2FA are essential, but they are not sufficient to guard against phishing. Users must combine good credential hygiene with careful scrutiny of links and sender identities.

• Restructuring Awareness: In bankruptcy cases, the nature of “logging in” changes: it may not be about managing funds actively but about tracking claims, distributions, and legal status. Understanding the role of a claim administrator (e.g., Kroll) is important.

• Vigilance Against Scams: During corporate distress, malicious actors often exploit uncertainty. Users need to stay alert to phishing, impersonation, and fraud attempts. Always rely on official announcements, and when in doubt, verify via trusted channels.

Conclusion

BlockFi login, as a concept, has evolved dramatically. What once meant access to a full crypto financial platform now largely serves as a conduit to a restructuring claim mechanism. Because BlockFi filed for Chapter 11 bankruptcy in late 2022, and later shut down its web platform in May 2024, the traditional login portal is no longer operational in its original form. Reuters+2The Block+2

Users who previously held BlockFi accounts must now navigate a very different world: one of claims, distributions, and authorized communication via a restructuring portal managed by Kroll. restructuring.ra.kroll.com Many eligible account holders are directed to Coinbase for crypto withdrawals, under a partnership that BlockFi has specifically set up for its clients. ForkLog

Given this shift, login-related behavior has become more sensitive. Users must guard against phishing risk, use only official links, and be careful with credentials. Downloading and preserving transaction data has become more important than ever, because once the platform is gone, accessing that data may not be trivial in the future.

In short, “logging in to BlockFi” today is not what it was before—it is now more about recovery and restructuring than traditional account usage. For anyone with a BlockFi claim or remaining interest, it is critical to follow the official restructuring process, rely on Kroll’s portal, and avoid deceptive or fraudulent login attempts.